How do social determinants of health (SDOH) impact the Revenue Cycle?

The correct answer highlights that social determinants of health (SDOH) significantly impact patient access to care and their ability to pay. SDOH encompasses a wide range of factors including socioeconomic status, education, neighborhood and physical environment, employment, social support networks, as well as access to healthcare.

These determinants can create barriers for patients seeking care. For example, if a patient lives in a low-income neighborhood with limited transportation options, they may find it difficult to attend appointments or follow through with treatments. Similarly, a patient's financial situation can directly affect their ability to pay for medical services, insurance premiums, or out-of-pocket costs. Consequently, when patients struggle with these social determinants, it can lead to increased rates of unpaid bills, higher collections efforts, and ultimately impact the overall revenue cycle of healthcare organizations.

The other choices do not accurately reflect the effects of SDOH on healthcare revenue. Stating that SDOH have no effect on patient care overlooks the significant influence these factors have on health outcomes and healthcare utilization. Claiming that SDOH primarily influence provider employment rates misses the direct connection between patient care access and financial aspects of healthcare. Lastly, asserting that SDOH streamline billing processes is inaccurate, as they often complicate billing and revenue