Patients with completed encounters but pending bills are included in which type of revenue cycle report?

Patients with completed encounters but pending bills are included in the discharge, no final bill (DNFB) report because this report specifically tracks cases where patient care has been completed—indicating that the patient has been discharged—but the billing process has not yet been finalized. This situation can arise for various reasons, such as pending documentation, coder queries, or a delay in the billing department’s processes.

The DNFB report is crucial for financial management because it highlights potential revenue that is not yet realized due to the lack of finalized billing. Addressing the cases listed on this report can help facilities improve cash flow and reduce the time it takes to collect revenue for services rendered.

In contrast, other report types mentioned serve different purposes. For example, pending account reports might track accounts that are awaiting some action but do not specifically denote completed encounters with billing issues. Final accounts reports typically list accounts that have been completely processed and billed, and unbilled services reports focus on services that have been provided but not yet documented for billing purposes rather than focusing on completed patient encounters.