Which document explains the services provided and the respective payments?

The Explanation of Benefits (EOB) is the document that outlines the services provided to the patient and details the associated payments. It serves as a communication tool between the insurance company and the patient, summarizing how a claim was processed. The EOB specifies the amount billed, how much the insurance covers, what the patient is responsible for paying, and any adjustments made to the claim. This clarity helps patients understand their financial responsibilities and provides transparency regarding the insurer's payment decisions.

In contrast, while a patient bill shows the total charges for services rendered, it does not break down insurance adjustments or payments received from the insurer. An insurance claim statement is more focused on the request for payment sent to the insurance company, rather than a summary of the services provided and payments made. A service ledger is used more for internal accounting purposes and may not encompass all the details conveyed in an EOB. Thus, the EOB is the most comprehensive document for understanding both services provided and the corresponding payments.