Which outcome is likely when patients are well-informed about costs associated with their care?

When patients are well-informed about the costs associated with their care, the likely outcome is a reduced likelihood of billing misunderstandings. When patients understand their financial responsibilities and what their insurance covers, they are better prepared for the expenses they will incur. This transparency helps in setting realistic expectations for patients, which in turn can mitigate disputes over billing.

Educating patients about the costs can lead to clearer communication between them and the healthcare providers, fostering an environment where patients feel more empowered to ask questions and voice their concerns regarding any charges. The result of this well-informed patient base is a smoother billing process that reduces confusion and the potential for errors, which is crucial in the healthcare revenue cycle.

This contrasts sharply with options that suggest negative outcomes, such as increased complaints or disputes, which would generally stem from a lack of information and understanding among patients. By providing comprehensive cost information, healthcare organizations can enhance patient satisfaction and trust, ultimately leading to a more effective revenue cycle management.